Privacy Policy
This Privacy Policy explains how Fitness Jay, (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you visit our website, use our gym facilities, enroll in memberships, participate in fitness programs, or interact with our services.
By using our Site or services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information (Provided by You)
We may collect:
• Full name
• Email address
• Phone number
• Billing and payment information
• Emergency contact information
• Fitness goals and preferences
Payments may be securely processed through third-party providers such as Stripe or PayPal.
Automatically Collected Information
When you visit our Site, we may automatically collect:
• IP address
• Browser type
• Device information
• Website usage behavior
• Cookies and tracking data
This information helps improve website functionality and user experience.
Health & Fitness Information
You may voluntarily provide information related to:
• Fitness objectives
• Physical activity levels
• Wellness preferences
• Exercise limitations or concerns
This information is used solely to help personalize your fitness experience and services.
We do not provide medical diagnosis or healthcare services.
How We Use Your Information
We may use your information to:
• Manage memberships and gym access
• Schedule classes or training sessions
• Process payments and subscriptions
• Provide customer support
• Send updates, reminders, promotions, or gym announcements
• Improve our website, services, and customer experience
• Maintain gym safety and operations
• Comply with legal obligations
SMS/Text Messaging Privacy
By providing your mobile number, you consent to receive SMS notifications related to:
• Membership updates
• Appointment reminders
• Promotions and special offers
• Gym announcements
Message frequency varies. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with subcontractors or service providers necessary to support customer communication services.
Text messaging opt-in data and consent will not be shared with third parties.
Information Sharing & Disclosure
We do not sell your personal information.
We may share information with:
• Payment processors
• Email or SMS communication providers
• Website hosting or technology providers
• Legal authorities if required by law
All third-party providers are expected to maintain reasonable security and confidentiality standards.
Cookies & Tracking Technologies
Our Site may use cookies and similar technologies to:
• Improve website performance
• Analyze traffic and usage
• Remember preferences
• Enhance user experience
You may disable cookies through your browser settings, although some features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect
your personal information.
However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
You use the Site and services at your own risk.
Your Rights & Choices
You may request to:
• Access your personal information
• Correct inaccurate data
• Delete your information where permitted
• Opt out of marketing communications
• Withdraw consent for communications
To make a request, contact us through:
Children's Privacy
Our services are not intended for children under 18 without parental or guardian consent.
Data Retention
We retain personal information only as long as reasonably necessary for:
• Membership management
• Legal compliance
• Operational and business purposes
Information no longer required may be securely deleted or anonymized.
Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Continued use of the Site or services after updates constitutes acceptance of the revised policy.
Contact Us
For questions regarding this Privacy Policy or your personal information, please contact us through: